Complaint Review: Best Buy Golf Supply - Citrus Heights California
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- Author Not Confirmed
- Best Buy Golf Supply 7029 Brookcrest Way Citrus Heights, California U.S.A.
- Phone: 877-209-6381
- Web:
- Category: Sporting Goods
Best Buy Golf Supply ripoff dishonest frauulent billing deceptive company Citrus Heights California
*REBUTTAL Individual responds: No Money YET!
*REBUTTAL Owner of company: Response
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I ordered golf clubs in September - after numerous calls and trying to cancel the order, they contacted me and we agreed to let the order go through. I received the clubs and they received payment. Two weeks ago I received a second set of UNORDERED clubs as well as them hitting me again for the second set. I have tried to contact them by phone (they never answer, via postal mail (unanswered) and via email. I do not want to pay for return shipping so I have requested a return label and I want my account credited for the full amount. It is impossible to speak with a human at this company - I have asked them to call me but no response. I will gladly return the clubs when I get a return shipment sticker and a written promise that they will credit my account. I have requested unautherized access to funds from my bank because I paid with a debit card - I will continue to file the paperwork but would like to handle it correct.
Linda
Warren, Michigan
This report was posted on Ripoff Report on 10/23/2002 07:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy-golf-supply/citrus-heights-california-95621/best-buy-golf-supply-ripoff-dishonest-frauulent-billing-deceptive-company-citrus-heights-c-33207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Individual responds
No Money YET!
AUTHOR: Linda - ()
SUBMITTED: Wednesday, November 13, 2002
I U.P>S.'d the clubs back - according to tracking they have received the clubs - I tried calling but am unable to get through. Of course, I have not been credited yet - I told them I would respond if I received my money back and tell everyone everything has been taken care of. I hope I will be able to do so soon!
#1 REBUTTAL Owner of company
Response
AUTHOR: Ken - ()
SUBMITTED: Monday, October 28, 2002
We spoke with Linda today, we had a duplicate order for this customer. We are fully crediting the customer as soon as we receive back the products.
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