BEST BUY ONLINE ripoff Internet

I BUY MOVIES FROM BESTBUY ALL THE TIME. I MEAN I BUY 400 DOLLARS OR MORE EACH TIME I BUY. IT ALL STARTED ONE DAY WHEN I DIDN'T RECIEVE ONE OF MY MOVIES THAT COST 14.99.

I CALLED FOR DAYS ONLY TO BE TOLD TO CALL BACK IN 10DAYS WHEN THE 10TH DAY CAME I CALLED THEM TO ASK FOR MY MOVIE OR A REFUND. THEY INFO ME THAT THE POST OFFICE MAILED THE MOVIE. I TOLD THEM THAT I ORDER MOVIES ALL THE TIME AND I ASSURE YOU I NEVER RECIEVED IT FURTHER MORE WHY WOULD I GO THROUGH THIS MUCH TROUBLE TO GET ONE 14.99 MOVIE I WAS TOLD I COULD NOT GET MY REFUND UNTIL 10DAYS AND THEN I NEEDED TO FILL OUT A FORM.

AFTER THE FORM THEY WILL INVESTGATE AND MAYBE I WILL RECEIVE MY REFUND. I WAS SO UPSET AT THIS ACTION BECAUSE I WAS A LOYAL BUYER FOR YEARS THAT I TOOK BACK EVERY MOVIE THAT WAS NOT OPEN TO ONE OF LOCAL STORES IN TOTAL I GOT 850 DOLLARS AND THEY LOST OUT. I WILL NEVER SHOP WITH BEST BUY AGAIN. AND I MEAN NEVER

Angela
IRVINGTON, New Jersey
U.S.A.