Complaint Review: Best Buy Store# 449/Corporate
Best Buy Store# 449/Corporate My credit card knowing it has been stolen has been allowed to attempt to get a 2000.00 purchase. I contacted corporate and they told me to contact store. They don't do anything knowing the card is stolen. They want me to do all the leg work and attempts to ge this person. Richfield, MN Nationwide
*Consumer Comment: in response
*General Comment: Realize...
I was robbed and my credit cards were part of the robbery. I contacted my banks to let them know I had my cards taken and I was then reissued new cards. At that time i was told by two different banks that an attempt at Best Buy had been made on my cards but were denied because of amount of expense. Thank God! However, I woke up today only to find an alert on my phone telling me the persons had attempted to make another attempt at Best Buy. So after calling my bank and getting more information i got the store #.
Now I am going to contact the corporate office. Only for them to tell me there is nothing they do for that and I needed to contact my bank. I told them I had and that because another attempt on the same card had been used at the store they wanted me to let them know. The guy said to be honest with you there is nothing we can do. We don't contact police and that i should contact the store myself to let them know.
I would think that if corpoprate new they had stores and according to the internet multiple issues with the same store they would be wanting to talk with the store to get this cleared up.
The guy asked if it was my best buy card and i told him no and that i would never have a best buy card either if this is how they run their business.
I just want it out there that Best Buy doesn't care if you were robbed and doesn't take matters into their hands when it involves there company.
This report was posted on Ripoff Report on 01/26/2017 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/reports/best-buy-store-449corporate/nationwide/best-buy-store-449corporate-my-credit-card-knowing-it-has-been-stolen-has-been-allowed-1352150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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