Report: #621356

Complaint Review: Best Buy - Brandon Florida

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Submitted: Thu, July 08, 2010
Updated: Thu, July 08, 2010
Reported By: Michael — Riverview Florida USA

Author Not Confirmed

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Best Buy 116 Grand Regency Blvd, Regency Square Brandon, Florida United States of America

Phone: 813-643-1700
Web: http://stores.bestbuy.com/560/
Category: Computer Stores

Best Buy Geek Squad, Best Buy's Geek Squad can't fix a computer if they had to! Brandon, Florida

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I am extremely angry about my experience with Geek Squad at the Best Buy store in Brandon, FL. I originally brought a Dell Inspiron 1470 in Red to get the motherboard replaced. After I got it back, the fan was clicking at high CPU load and the wrong darn motherboard was put in! It had a 1570 motherboard in a 1470 chassis. When I took it back in, the idiots at Geek Squad had the gull to tell me that clicking sounds from the CPU are perfectly OK. I've been working on computers for 10 years now so I know that is definitely NOT supposed to happen. I would like a new laptop as compensation for my troubles especially considering I have the Geek Squad Black Tie protection and the laptop's only 7 months old.

This report was posted on Ripoff Report on 07/08/2010 01:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/brandon-florida-33510/best-buy-geek-squad-best-buys-geek-squad-cant-fix-a-computer-if-they-had-to-brandon-f-621356. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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