Report: #793346

Complaint Review: Best Buy

  • Submitted: Sat, October 29, 2011
  • Updated: Sat, October 29, 2011
  • Reported By: Tony — Encino California USA
  • Best Buy
    Canoga Park, California
    Canoga Park, California
    United States of America

Best Buy Sent an incompetent computer repair technician to diagnose & repair my home computer Canoga Park, California

Show customers why they should trust your business over your competitors...

I called "Best Buy" to have a technician repair my home computer which stopped working.  The computer was purchased at Best Buy three years ago.  The technician spent two hours fooling around with the computer, then said I may need to replace the hard drive & charged $110.00 for the useless visit.

I then took the computer to "Fry's Electronics" & it was repaired the next day for $55.00.
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