ED Magedson – Founder
Best Buy3150 New Center Point Colorado Springs, Colorado USA
Best Buy Geek Squad lied about Price Matching Best Buy will not honor thier published LPG Policy Colorado Springs Colorado
I recently tried to purchase a Car Alarm from Best Buy. Iwas told that it would cost a MINIMUM of $699.99 to install in my 2010 Ford Expedition.
I found an identical item on Amazon for $260 less, so I contacted Best Buy (4 seperate times)
This Viper 5706V was priced at $239.99, fulfilled by Amazon, and ironically had a link in the product description to the Best Buy item SKU 1625756 from Best Buy online.
That meets all the requirements on the LPB FAQ's
On call #3, I was told by a Cutomer Service Rep that it lacked the LPG logo, and that was the reason they woulnd't honor thier policy. So I found that item WITH the logo online as well;
Best Buy has an in store price of $499.99 for JUST the item
They also have a Installation included bundle, ironically also for $499.99
After visiting 3 storees, and speaking to 2 Managers and one Geek Squad Member they came down in price to $672.00 Just the item price difference alone should have resulted in a $360 savings. Not the $29 they were willing to give me (and I would have paid $31 in taxes, as opposed to free shipping from Amazon)
In the end, they wanted almost $450 to install a $240 item. Best Buy is a RipOff in my opinion, and I hope you do not do business with them. They are dishonest.
This report was posted on Ripoff Report on 12/29/2013 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/reports/best-buy/colorado-springs-colorado-80922/best-buy-geek-squad-lied-about-price-matching-best-buy-will-not-honor-thier-published-lpg-1111446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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