best buy Ordering callibration for TV services Internet

Recently purchased calibration services from bestbuy.com.  This was a big mistake.  I would advise ordering this in person and here is why.  I placed the order online for $124.85 and was given a number and acitvation code to call into.  Making the appt was a nightmare... When I called the 1st time, a CSR rep named Amir told me  call into another number even though I was calling in to the number that was provided to me from the company.  I called the other number and someone named Najam got on the phone and said I owed another $200.00 or my order would be cancalled.  Even thouugh I gave him the receipt and the verification that I paid, he still did not care.    No more best buy for me!

I was hard to get my money back on this one!  AVOID