Report: #939933

Complaint Review: Best Buy - Manchester Connecticut

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Submitted: Wed, September 12, 2012
Updated: Wed, September 12, 2012
Reported By: Jim — Vernon Connecticut United States of America

Author Not Confirmed

Why?

Best Buy 120 Slater St Manchester, Connecticut United States of America

Phone:
Web: http://stores.bestbuy.com/484/
Category: Computer Software

Best Buy Ripoff: Easy CD & DVD Burning software Manchester, Connecticut

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Purchased Roxio Easy CD & DVD Burning software, installed from disk, clicked on setup link, splash screen appears and I see "connecting to servers" for a few seconds then goes blank. No help from forums, finally emailed tech support only to learn it's no longer supported. Was then directed to sales dept which I called. Sales person freely admitted that the reason setup did not work is because product is no loner supported (but offered an "upgrade" for $60) !!!!!

It's a scam. Roxio and Best Buy are in bed with each other. I couldn't return the disk of course because the seal is broken on the package.

This report was posted on Ripoff Report on 09/12/2012 04:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/manchester-connecticut-06042/best-buy-ripoff-easy-cd-dvd-burning-software-manchester-connecticut-939933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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