• Report: #939933
Complaint Review:

Best Buy

  • Submitted: Wed, September 12, 2012
  • Updated: Wed, September 12, 2012

  • Reported By: Jim — Vernon Connecticut United States of America
Best Buy
120 Slater St Manchester, Connecticut United States of America

Best Buy Ripoff: Easy CD & DVD Burning software Manchester, Connecticut

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Purchased Roxio Easy CD & DVD Burning software, installed from disk, clicked on setup link, splash screen appears and I see "connecting to servers" for a few seconds then goes blank. No help from forums, finally emailed tech support only to learn it's no longer supported. Was then directed to sales dept which I called. Sales person freely admitted that the reason setup did not work is because product is no loner supported (but offered an "upgrade" for $60) !!!!!

It's a scam. Roxio and Best Buy are in bed with each other. I couldn't return the disk of course because the seal is broken on the package.

This report was posted on Ripoff Report on 09/12/2012 04:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/best-buy/manchester-connecticut-06042/best-buy-ripoff-easy-cd-dvd-burning-software-manchester-connecticut-939933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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