Report: #396279

Complaint Review: Best Buy - Nationwide

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Submitted: Sun, November 30, 2008
Updated: Sun, November 30, 2008
Reported By: — Clementon New Jersey

Author Confirmed

Why?

Best Buy bestbuy.com Nationwide U.S.A.

Phone: 888-bestbuy
Web:
Category: BBB Better Business Bureau

Best Buy Best Buy does not honor confirmed order Pennsylvania Nationwide

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I have been on the phone with Best Buy for over 10 hours now. The latest which is what prompted me to create this report is that I have a confirmed receipt for a 52 inch LCD HDTV. I was told to pick it up from the store only to later find that it was not available. They also were unable to send it to my home.

Following multiple calls with supervisors who simply told me that they were not able to do anything for me they cancel my order without me even requesting for them to do so.

I am thoroughly livid that they were not even willing to work with my case and simply cancel a confirmed order that I had. I would recommend for no one to work with Best buy.com as they are actually a call center with no authority or connection with Best Buy in regards to handling prices or any major issues regarding Best Buy's consumers. I have been blatantly slapped in the face by Best Buy.

Bestbuyonlinesucks
Clementon, New Jersey
U.S.A.

This report was posted on Ripoff Report on 11/30/2008 05:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/nationwide/best-buy-best-buy-does-not-honor-confirmed-order-pennsylvania-nationwide-396279. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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