Complaint Review: Best Buy - Sugarland Texas
- Best Buy 16980 Southwest Fwy. Sugarland, Texas U.S.A.
- Phone: 281-240 1110
- Web:
- Category: Audio & Electronics Shops
Best Buy - Sam Aslam Store Manager store manager deliberately sold me a defective product and is making me pay for employee theft Sugarland Texas
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On 2/4/08 I went to Best Buy, Sugarland, purchased a rechargeable battery for my digital camera. The store employee Sam Aslam gave me a battery pack and said it was the exact same type of battery as the one I had in my camera. However when I came home and attempted to charge it, it would not fit my charger. So I took the battery back to the store and asked for the correct battery.
The store would not replace the battery or refund my money ($70.35), because they said the serial number on the battery and the serial number on the package was different. I did not change the battery. I believe the store employee Sam Aslam deliberately attempted to palm off a defective product on me as he perceived me as a gullible customer. He is making me pay for employee theft. Someone in the store took the original battery and put in a defective one and the manager identified me as a gullible customer and palmed off the defective product. He knows he is lying.
Hema
sugarland, Texas
U.S.A.
This report was posted on Ripoff Report on 02/05/2008 07:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/sugarland-texas-77479/best-buy-sam-aslam-store-manager-store-manager-deliberately-sold-me-a-defective-product-306243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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