Report: #579617

Complaint Review: Best Buy

  • Submitted: Wed, March 10, 2010
  • Updated: Wed, March 10, 2010
  • Reported By: Taylor Barnes — Wilsonville Oregon United States of America
  • Best Buy

    Tualatin, Oregon
    United States of America

Best Buy Best Buy Alternative Tualatin, Oregon

Show customers why they should trust your business over your competitors...

Crayons and computers don't go well together. This is a lesson I learned when my 5 year old decided to decorate my computer. He had stuffed a couple into the case and caused it to stop working all together. Hoping that it wasn't a complete wash I called Easy Tech at Staples. They instructed me to bring it in and they would diagnose the problem. After a couple of days they recommended that I replace the computer. The representative then showed me some computers that they had "On Sale". Unfortunately I couldn't afford the several hundreds of dollars to purchase a new computer and went home disappointed after paying $70 for diagnosis and still had a computer in a crayon induced coma. A couple of months later a friend suggested I call a company that bailed her out of a bad computer crash. She gave me their business card that morning and by 3 that afternoon my computer was back up and running again. All those pictures I thought I had lost of my baby boy were still there! All of files, my music and my personal tax documents from the previous years were there. I am actually typing this review on the same computer. I am so glad I didn't just junk this one and purchase a new PC. Secure Remote Support charged me $79.99 to diagnose and repair when Easy tech would have had me buy a new computer from them for hundreds of dollars more. I recommend xxxxx (((REDACTED))) to anyone who may be watching the budget and need help ASAP. They've happily got my business.


 

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 03/10/2010 05:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/best-buy/tualatin-oregon-/best-buy-best-buy-alternative-tualatin-oregon-579617. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.