Report: #1055796

Complaint Review: Best Electronic Store

  • Submitted: Sun, June 02, 2013
  • Updated: Sun, June 02, 2013
  • Reported By: mikrjon — Minnesota
  • Best Electronic Store
    111 Barker Cypress Road
    Houston, Texas

Show customers why they should trust your business over your competitors...

I went and purchased a set of Sony XB700 headphones from this website.  Knowing what the specs were ahead of time and what the product looked like, this site had a description of all the specifications from the Sony website as well as the picture.  The item that I received did not have the same look as on their website as well as the sound potential it was supposed to have.  There were plastic parts where there should have been metal, the earphones are not as big as they should be.  When listening into the headphone they can barely handle the volume on my computer.  These headphones were supposed to handle bass, but the driver in these headphones have no bass.  

This website says they are located in Texas, but they are getting their items from China (as I looked up the tracking info from USPS that was provided).  I just find it aggravating that a site supposedly residing within the US has misleading product information described on their website and giving their customers fake Chinese goods that look close to it but are not real.  They need to stop selling products that are not the real deal or at least put the correct images and descriptions with where they are actually shipping them from (China).

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This report was posted on Ripoff Report on 06/02/2013 04:25 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Mini9 Electronics

AUTHOR: Dgb_tfc - ()

Best-electronicstore have now changed their name and their website is now directed to a company called Mini9 Electronics

At a different web address

with some new dodgy addresses to replace the one in Houston which no stock was ever sent from. Ltd.
1 Brother Abdon Way
Santa Fe, NM

Or Ltd.
Lerchenweg 1
34613 Schwalmstadt

i would imagine that this is likely a front for the people behind Best-electronicstore who supply counterfeit goods sent direct from China, do not answer emails and will not refund when asked to.

Take a chance on them if you dare. 

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#2 Consumer Comment

Same Problem when ordering from Germany

AUTHOR: schdshkfjsrtuvnx - ()

Same thing happened to me. I ordered a pair of Sennheiser CX400-II-B In-Ear Headphones. They arrived after 15 working days. They state on the homepage, that they send the items from Belqium to Germany, but obviously it came from China, as the customs declaration on the package said. Besides, the headphones do not seem to be of the quality, Sennheiser CX400-II-B are normally of (as I've been using this type of headphones for years). The sound is different, the volume control less sensitive and the cable had some bad knickers, due to the way they were rolled in the packing or the quality of the cable itself(I wonder how long It will take 'till there is a cable break). The plug doesn't fit perfectly in my Ipod, as it used to with the original headphones. Absolutely a fake. They answered very fast as I had a question concerning the order before the item arrived, now as I'm complaining via Mail (no other way to contact the company) they play dead.

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#3 Consumer Comment

Same problem here.

AUTHOR: Anas - () also ships to France ... from CHINA. I also received a fake procduct (it's a Sony MDR XB500 Stereo headphones). The product is a poor imitation, fully plastic-made, very light and with bad features ...

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