Complaint Review: Best Western hotel - Newark New Jersey
- Best Western hotel 101 International Hwy Newark, New Jersey USA
- Phone: 973-621-6200
- Web: bestwestern.com
- Category: Hotel
Best Western hotel I gave them my card to make a reservation for 1$ that I cancelled and they went into my account unauthorized and took 173.00. I have made severl called to the manager MJ who has yet to come to the phone or return my calls. This is totally unexceptable and I am Livid Newark New Jersey
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I called best western hotel located at 101 international hwy around the beginning of October to make a reservation. I was told I had to give a credit card number to hold the room and would only be charged 1$. I also told the associate that I did not want my card charged under no circumstances and that upon arrival I would pay cash. The associate assured me that I wold not be charged no more then the 1$ to hold the room. On Saturday October 18 at approx 11:33am I called best western to inform them that I would not be able to make my reservation and that I needed to cancell I was asked my name an told that everything was fine as far as cancelling the reservation. On Monday I get a text message from my bank stating that $173.00 has been debited from my account. After calling my bank to dispute the transaction I then made several calles to best western explained what was going on to different associates and I was put into mj's ( regional Manager) voicemail every time and have yet to receive a call back. Words can not express how angry I am and what an inconvience this is to me
This report was posted on Ripoff Report on 10/20/2014 11:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-western-hotel/newark-new-jersey-07114/best-western-hotel-i-gave-them-my-card-to-make-a-reservation-for-1-that-i-cancelled-and-1183899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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