• Report: #669133
Complaint Review:


  • Submitted: Tue, December 07, 2010
  • Updated: Tue, December 07, 2010

  • Reported By: sarahm — O Fallon Missouri United States of America
Internet United States of America

BestBrandValues hotmoviesale.com Fraud - Scam- Internet Sales, Internet

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I ordered two movies and received a confirmation email they were ordered.  Three days later I received an email stating they were out of stock and the order was pending.  I then was charged $1 and $9.95.  When I called was told it was  membership fee charges, however there was no indication on their website it was a membership or on the emails I received from them.  It is a scam that you think you are getting a movie and then they start charging for a membership fee you did not want. 

When speaking to a supervisor he said it'd be 60 days or longer to get the money back.  While online waiting I saw there are multiple complaints against this company (both names) and when I stated that to the supervisor he didn't have a comment.  When I asked where they were located he had to check the computer to give the address.  It DEFINITELY is a scam and the company needs to be shut down.

This report was posted on Ripoff Report on 12/07/2010 07:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bestbrandvalues/internet/bestbrandvalues-hotmoviesalecom-fraud-scam-internet-sales-internet-669133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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