• Report: #409345
Complaint Review:


  • Submitted: Wed, January 07, 2009
  • Updated: Wed, January 07, 2009

  • Reported By:Rockland Ontario
Akropoleos 8, Mabella Court, PC 1300, Nicosia, Cyprus Nicosia, Cyprus

Bestliferx.com SureQuarantee Investments Ltd. SHOP.com BestLifeRx.com / SHOP.Com Product Was Never Shipped and No Refund Given Nicosia, Cyprus

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I placed order with BestLifeRX.com for prescription medication. Cost was $147.88. I received an email confirmation that order would take 4-5 weeks delivery. I never received the product, thus I contacted the company via email. Their response was that they will resend the product and will take another 4-5 weeks. Again I never received the product and complained to the company about the situation. They could not provide a "tracking" number and only stated that its unfortunate that the transaction was over 30 days for they would issue an refund.

Since the first shippment was to take (prolong the issue?) 4-5 weeks, I would never had been able to take advantage of the refund policy. When I search their web site for the policy, I find another policy that states "don't complain to your credit card company about your transactions for 'we' have to pay a fine and over 90 days your credit card company won't help you". I looked into the credit card portion, and it is correct they won't help after 90 days.

The interesting parts are: the previous complaint on the company states the previous address is in India (Its now Cyprus????? RED FLAGS); They try to get the customer to be patient for over the 100 day period in order to clear the credit card fines; They bill your credit card under SHOP.com (THUS DON"T SHOP AT SHOP.COM); They do not have a phone number to call!! (RED FLAG).

What can I do..............nothing except complain on this web site......

Rockland, Ontario

This report was posted on Ripoff Report on 01/07/2009 06:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bestliferxcom/nicosia-/bestliferxcom-surequarantee-investments-ltd-shopcom-bestliferxcom-shopcom-product-w-409345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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