Report: #443462

Complaint Review: BestNest - Cincinnati Ohio

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Ripoff Report is Xcentric Ventures

Submitted: Tue, April 14, 2009
Updated: Tue, April 14, 2009
Reported By: — Starkville Mississippi

Author Confirmed

Why?

BestNest 4000 McMann Rd Cincinnati, Ohio U.S.A.

Phone: 513-232-4118
Web:
Category: Landscaping

BestNest Sent a defective item. Two-way shipping charge ripoff if returned. Cincinnati Ohio

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They sent me a defective item (water pump). Cost $43 +$9.80 S&H.

They quizzed me twice (email) about whether or not it was defective. (??)

When they finally sent me an RMA, the only remittance that they offered was to remit for the item ($43). I had an exchange of emssgs for which I laid it on them that it was not good customer relations to send a customer a defective item and then leave the exchange with $19.60 of shipping ($9.80 each way) charged to the unfortunate customer for no item. They hid behind a (1) 'company policy statement' and (2) that they were a Christian-based enterprise. I should have recognized those flags, so in that respect I am at fault.

But it should not happen again to other unsuspecting customers of BestNest.

Raymond

Seldom spoken
Starkville, Mississippi
U.S.A.

This report was posted on Ripoff Report on 04/14/2009 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bestnest/cincinnati-ohio-45245/bestnest-sent-a-defective-item-two-way-shipping-charge-ripoff-if-returned-cincinnati-oh-443462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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