• Report: #1051043
Complaint Review:


  • Submitted: Wed, May 15, 2013
  • Updated: Wed, May 15, 2013

  • Reported By: Kazzie —
, Select State/Province Hong Kong or China

BestOfferBuy.com Order late and Wrong item Hong Kong Internet

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I waited over a month for the item I'd ordered.  When it arrived it was the wrong one and totally unsuitable.  I contacted them via email about how to proceed with return, obvious refund for return postage, and when I could expect the correct item.  They responded with their "faulty" good policy - no refund offered for return postage.  I pointed out the item was not faulty but WRONG and they offered me a refund of 70% and for me to keep the item!!!!!  They then emailed me to say refund would be made within 24 hours - so I understand that's it, NO RESOLUTION and I'm stuck with a useless item which I did not order.  BEWARE....



This report was posted on Ripoff Report on 05/15/2013 03:09 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bestofferbuycom/select-stateprovince/bestofferbuycom-order-late-and-wrong-item-hong-kong-internet-1051043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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