BestPricePhoto.com Unscrupulous in the Extreme Internet

Wanting to get rid of the merchandise I had bought, I finally got BestPricePhoto.com to supply a return authorization form, which included their mailing label. I sent the merchandise via UPS at a cost of $26 for shipping and $1,400 insurance. After finding no refund on my credit card, I tracked the package and learned that UPS had not been able to deliver the package during business hours on three attempts because BPP was allegedly closed, which seems extremely doubtful. The New York Better Business Bureau had contacted the company, which claimed that I had placed two orders, one via web and one via telephone. Utterly false and ludicrous in the extreme. The company had telephoned me to confirm my mailing address and attempt to sell additional items. BPP said they'd ship the additional items and didn't. Next they asserted that I had chosen an option to upgrade the items I'd bought instead of 2-for-1. Again false. This matter still isn't resolved. My package was returned today but I'm out another $26 and still have this equipment I don't want. This is the most unscrupulous operation I've ever encountered. I'm now filing complaints with the attorneys general of my state and New York.