Report: #1390994

Complaint Review: Bethesda Games ,now calling themselves

  • Submitted: Mon, August 07, 2017
  • Updated: Mon, August 07, 2017
  • Reported By: Christyna — Richmond Indiana USA
  • Bethesda Games ,now calling themselves

    Internet
    USA

Bethesda Games AKA:" Zinemax Media" out of Bethesda, MD Lying, Cheating, "THIEVES!" Incompetent beyond comprehension and UNFIT to call themselves a company! Bethesda Maryland

Show customers why they should trust your business over your competitors...

I am COMPLETELY disgusted and fed up with the incompetent company!

On June 24th, I made a purchase for my Grandson's game he was playing "Fallout."

A few days later while checking my bank account, there were three (3) charges for the

same purchase!

I spent the following several weeks trying to resolve this error and get my money refunded.

I emailed (as instructed on their website), no response. (info@bethsoft.net, help@bethsoft.net, support@bethsoft.net) A COMPLETE WASTE OF MY TIME!!

I called over a dozen times and finally someone answered the phone.  She was the RUDEST little

twit I've ever had the displeasure of interacting with.  She wouldn't listen and kept transferring me

to a "general" mailbox. 

 

We all know what happens to those messages..ABSOLUTELY NOTHING!!!

I tried calling several more times, this time going through the "back door" and typing in a name in their

directory.  I left a message for John in "support" (that is so laughable it's not even funny!)

I got a call back from someone named Julie in "support."  She told me they have "NO WAY TO REFUND

A CUSTOMER'S MONEY" withouth "going through the website.."  (Of course they don't!)

 

Well, it's been a month and a half now and nothing's been done...NOTHING!!

I've once again submitted the infamous "TICKET"  

Their site promises a response within one business day...this has NEVER happened!  They need to be SHUT DOWN..

AFTER THEY REFUND MY MONEY WHICH THEY STOLE!!!

 

UNBELIEVABLE!!

 

 

 

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This report was posted on Ripoff Report on 08/07/2017 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bethesda-games-now-calling-themselves/internet/bethesda-games-aka-zinemax-media-out-of-bethesda-md-lying-cheating-thieves-incom-1390994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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