Report: #1318024

Complaint Review: Beverly Boy Productions

  • Submitted: Wed, July 20, 2016
  • Updated: Wed, July 20, 2016
  • Reported By: Diogenes Searching — Alabama US
  • Beverly Boy Productions

    Nationwide
    USA

Beverly Boy Productions They Claim to Have Local Staff Crew - They Don't and They Lie Nationwide

*Consumer Comment: Must Be a Compeditor or Employee who got fired...

*REBUTTAL Owner of company: Setting The Record Straight

Show customers why they should trust your business over your competitors...

These guys are simply outrageous.  They claim to have staff crew in cites all over the country.  They don't at all.  They lie about it to you.  They hire freelancers and the one that came to our job wasn't even from the state, much less from the town where our shoot was.

They charge you 50% up front with a firm "no credit card chargebacks" policy and they don't deliver what they claim that they will deliver.  When you hire a LOCAL staff videographer with knowledge of the LOCAL area, you expect to get one from the local area, not one from several states away with absolutely no knowledge of the local area.

Even though the videographer was from another state, they did a good job of getting the footage we needed.  But, to know that they drove to our shoot and were not local (when we were promised a LOCAL staff videographer), we knew that we had been lied to.  The videographer was a freelancer, not a staffmember.  After our shoot, we reached out to some of the clients that they list on their website and found that several of those clients had expereienced the same thing.  They were told that they had staff crew in a location and the crew that came was not from the location and was freelance.  (Nothing against freelance crew, but when you hire a LOCAL staff crew, you expect to get just that.)

About a week after the shoot, I had a friend email the videographer who came to do our shoot and also some truly LOCAL  videographers and production companies.  (Beverly Boy must have a really great SEO person, they show up on the first page locally and the local guys don't.)  The local companies were about 1/4 the cost of Beverly Boy for the same services.  The videographer they sent gave a quote that included mileage and hotel room for just over 1/3 of what Beverly Boy charged us.  Wow, they must think really highly of their ability to hire a freelancer from several states away.  

To top it off, the owner sends out emails with all sorts of Bible verses in them.  He spouts Christianity on the phone and on the website, but he deals with customers like someone who is most definitely not Christian.  Hey, I've got nothing against Christians, but all the Bible and Jesus stuff don't belong in business emails and on business calls.  The guy even started questioning me about if I knew Jesus when I was trying to work out the details of our business arrangement.  Not cool.

The bottom line is they did not provide what they claimed that they would provide.  Anecdotally, we found out from other clients that they had done similar things to them.  They did not tell the truth.  Moreover, they charged WAY more than what others would have charged.  (Wish we had done our due diligence prior to hiring them.)  Steer clear of these guys.  Do you due diligence to find a LOCAL company or videographer and sit down with them face-to-face.  You will probably be glad you did.  We sure wish that we had done it.  Beverly Boy Productions surely was not truthful to us.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 07/20/2016 06:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/beverly-boy-productions/nationwide/beverly-boy-productions-they-claim-to-have-local-staff-crew-they-dont-and-they-lie-nat-1318024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#1 Consumer Comment

Must Be a Compeditor or Employee who got fired...

AUTHOR: Truth BeTold - (USA)

I was shocked to see Beverly Boy Productions (a company with an A+ rating with the Better Business Bureau) on Rip-off report... 

 

This is what I and the rest of Beverly Boy Productions clients REALLY have to say about them!

Link:

https://vimeo.com/63547314

 

Bottom line...people have wayyyy to much time on their hands and I've never heard anyone that has a complaint because someone is Christian If anything that implies they are good people. I've done multiple campaign ads with Beverly Boy and they ARE a National full-service production company w/ LOCAL crews! We did productions in Alabama, Boston, Florida and L.A. you can listen to me and watch me in the video above!  along with other clients that this person claims they contacted and "they said the same things as her/him"  The most comical/ ridiculous parts of the complaint I will highlight...I will also put my 2cents in red...

 

These guys are simply outrageous.  They claim to have staff crew in cites all over the country.  They don't at all.  They lie about it to you.  They hire freelancers and the one that came to our job wasn't even from the state, much less from the town where our shoot was.

They charge you 50% up front with a firm "no credit card chargebacks" policy and they don't deliver what they claim that they will deliver.  When you hire a LOCAL staff videographer with knowledge of the LOCAL area, you expect to get one from the local area, not one from several states away with absolutely no knowledge of the local area.

Even though the videographer was from another state, they did a good job of getting the footage we needed.  (So Beverly Boy Productions "Did a good job of getting you what you needed" ODD complaint... But, to know that they drove to our shoot and were not local (when we were promised a LOCAL staff videographer), we knew that we had been lied to.  The videographer was a freelancer, not a staffmember.  After our shoot, we reached out to some of the clients that they list on their website and found that several of those clients had expereienced the same thing.  They were told that they had staff crew in a location and the crew that came was not from the location and was freelance.  (Nothing against freelance crew, but when you hire a LOCAL staff crew, you expect to get just that.)

About a week after the shoot, I had a friend email the videographer who came to do our shoot and also some truly LOCAL  videographers and production companies.  (Beverly Boy must have a really great SEO person, they show up on the first page locally and the local guys don't.)  The local companies were about 1/4 the cost of Beverly Boy for the same services.  The videographer they sent gave a quote that included mileage and hotel room for just over 1/3 of what Beverly Boy charged us.  Wow, they must think really highly of their ability to hire a freelancer from several states away.  

To top it off, the owner sends out emails with all sorts of Bible verses in them.  He spouts Christianity on the phone and on the website, but he deals with customers like someone who is most definitely not Christian.  Hey, I've got nothing against Christians, but all the Bible and Jesus stuff don't belong in business emails and on business calls.  The guy even started questioning me about if I knew Jesus when I was trying to work out the details of our business arrangement.  Not cool.

The bottom line is they did not provide what they claimed that they would provide.  Anecdotally, we found out from other clients that they had done similar things to them.  That would be me and I'm calling you on your lies...so are the rest of the clients in the video!They did not tell the truth.  Moreover, they charged WAY more than what others would have charged.You get what you pay for everyone knows that!   (Wish we had done our due diligence prior to hiring them.) wish you would have done your research before slandering an honest, quality company!  Steer clear of these guys.  Do you due diligence to find a LOCAL company or videographer and sit down with them face-to-face.Learn how to proofread...  You will probably be glad you did.  We sure wish that we had done it.  Beverly Boy Productions surely was not truthful to us.   I truly feel bad for you... So are you a competitor or an employee they let go?

Respond to this report!

#2 REBUTTAL Owner of company

Setting The Record Straight

AUTHOR: Beverly Boy Productions - (USA)

This fraudulent "report" was clearly not written by one of our clients, it was written by a disgruntled local vendor that was passed up on a job.
 

Beverly Boy Productions certainly supports open forms of public opinions when the comments are TRUE, HONEST, FORTHRIGHT and SINCERE. We do appreciate that someone would care enough about us to publicly post their opinion. However, what we do not accept are any false allegations and defamation of character.

 
We operate worldwide, and our clients call on us to manage their video projects all over the world. In tern, our fully vetted video crews are mobilized by us to allow our clients a seamless production experience.
 
This fraudulent "report" was clearly not written by one of our clients, it was written by an upset local vendor, maybe they were passed up on a job, or for whatever reason didn't have a good experience...but nonetheless we cant tolerate erroneous and unfounded claims.
 
So for those people who like to do their due diligence, we would love to debunk these fraudulent claims line by line:
 
Video Crews -- We operate in most major cities and work directly with local crews with whom we have vetted, and work with on a weekly/monthly basis.   This has proven to be convenient for many of our clients who sometimes have a need to cover projects in multiple cites at one time. The convenience of having one point of contact  to manage multiple local crews allow for a seamless process, and our clients appreciate this about our company.
 
Deposit -- Every project is different, we require a 50% deposit mostly for newer clients, and for others we may have different arrangements. However, it is in our best interest to deliver perfection for our clients, and if anything were to go wrong we are happy to make the adjustment in the budget.
 
Our Rates -- Our rates are industry standard in every local market, we  also include equipment, location, and sometimes workers compensation insurance for our crews. Our clients pay us for a full service from a-z insuring that they have a worry free experience. There will always be a guy who just bought a "camera", and will do your project for $200, but you get what you pay for, and our clients understand that. They call Beverly Boy for our professionalism, great customer service, and integrity, Quite frankly we wouldn't have survived in this business for over 15 years if we didn't posses these qualities.
 
The person who wrote this fraudulent claim says they called our clients listed on our website...i dont think they called MTV, Taco Bell, ESPN, Comcast, Disney, or CHASE.  If they actually did, i'd be curious to know how they got through to our point person at these companies?  I assure you they couldn't have gotten a bad review...this claim is just erroneous!
 
Our Faith -- This person was clearly bothered by the fact that they saw a Bible verse in an email correspondence, and claimed to have had a conversation about Jesus with us. We are unapologetically a Christian company. We believe this sets us apart from many of our counterparts in this industry. We lead with morals, and integrity, we don't cheat people, we don't lie to get a job, we are trustworthy as our Bible teaches us to be. These are all qualities that we believe give us solace, and we sleep very well at night knowing that we are guided by these principals. If someone asks a question about Jesus, we will happily engage, and share our thoughts. but never do we interrupt a business meeting with our beliefs...this again is just a false and aimless allegation as well as religious discrimination. 
 
If this "report" was indeed written by a client, and not a disgruntled local vendor (as we suspect). please share with us your name, and the project that you hired us for, We stand 100% behind our services and customer service. We are not ashamed to make ourselves publicly know and are accountable for our business matters. We are happy to remedy the situation however you see fit. We have no reason hide so please call us directly and lets discuss.   You can reach either Co-Founder of this company to directly resolve your issue. 
 
Kael Beverly
 
Tavares Beverly
 
If you have been mislead by this fraudulent "report" and would like clarity on how we conduct business, we invite you to call or email us anytime, we pride ourselves on great customer service, and would love to hear from you!
 
talk soon!
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.