Complaint Review: BHARTI AIRTEL BHARTI MITTAL, AIRTEL - Internet Internet
- BHARTI AIRTEL BHARTI MITTAL, AIRTEL INDIA Internet United States of America
- Phone: +91 11 46666100
- Web: airtel.in
- Category: Communications & Networking
BHARTI AIRTEL BHARTI MITTAL, AIRTEL BHARTI.COM, AIRTEL.IN- SCAM, CORRUPTION, EXTORTION, +91 11 46666100 BHARTI AIRTEL GSM MOBILE, AIRTEL AGENTS, VERIFICATION, EXTORTION , POOR CUSTOMER SERVICE, Internet
*Author of original report: RAKESH RANGA, MEENAKSHI BORA, RAKESH KUMAR, SANGITA
*Consumer Comment: Dear Rakesh Ranga, Please have everyone that you know in India come to this website and type in....
*Author of original report: AIRTEL EMPLOYEES ARE JUST LIEING AS USUAL TO SAVE THEMSELVES.
*UPDATE Employee: Airtel
*UPDATE Employee: Airtel
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Another Scam in India with Bharti Airtel.
So the fact is they want to sell and then harass customer for extra money...
This report was posted on Ripoff Report on 12/15/2010 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bharti-airtel-bharti-mittal-airtel/internet/bharti-airtel-bharti-mittal-airtel-bharticom-airtelin-scam-corruption-extortion-9-671826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
RAKESH RANGA, MEENAKSHI BORA, RAKESH KUMAR, SANGITA
AUTHOR: Indian-scams - (United States of America)
SUBMITTED: Monday, December 20, 2010
Hello Rakesh Ranga, you are so eager to write , but when did you solve the problem?
Not yet.
Well 793xxxxxx is not my phone number, this is one of complaint which your 121 center gave us.
this is the reason why AIRTEL sucks, as most of call center coolies do not read or understand the problem and reply with canned messages which are already preformated. I understand most AIRTEL call center coolies are high school drop outs.
Dear Mr. Rakesh, do not lie and do not pretend that you are helping, first of all you even need to understand the problem, even before giving resolution.
AIRTEL JUST LIE , LIE AND LIE..... It is sad to know that Sunil Mittal is managing this company and became huge with the help of so many illeterates.
SUNIL MITTAL please wake up and do something.
#4 Consumer Comment
Dear Rakesh Ranga, Please have everyone that you know in India come to this website and type in....
AUTHOR: Karl - (USA)
SUBMITTED: Sunday, December 19, 2010
the following numbers and read the Ripoff Reports and all of the consumer comments for valuable information.
Here are the numbers to the Ripoff Reports which can be typed in above-
529757
411913
502469
646259
476868
Thank You
Sincerely,
Karl
Namaste
#3 Author of original report
AIRTEL EMPLOYEES ARE JUST LIEING AS USUAL TO SAVE THEMSELVES.
AUTHOR: Indian-scams - (United States of America)
SUBMITTED: Sunday, December 19, 2010
Mr. Sunil Bharti ,
Nothing has been resolved as of 18th dec 2010. We have written to all of your including 121, airtel pres., appellate , Nodal officer.
All that we are asked to talk to 121 , those same cyber coolies while their senior officers are hiding behind firewall of call centres, where most high school drop out kids are hired to serve customers , who have no clues what they are talking.
Every kid has different version of stories. One thing clearly I have seen with all these ISP/mobile service providers that they have grown so big, with huge market, but their services and information are hardly coordinated. Absolutely there is no coordination of information and customer's requirement or complaint within the company among their various department. For eg , back end support has no information sharing or poor information sharing with call centre, senior officers have hardly any information on emails I have sent.
For instance I tried to call Meenakshi Bora several times, but she never came on phone and inspite of promise of call back, never got any call back. There is hardly any courtesy in AIRTEL staff towards customer atleast what I have seen in this office.
I have even sent my rep to Airtel main office here but were just promised that things will be taken care off.
Readers AIRTEL employees are just lieing. Watch out, they are just scammers. And scams are part of life here
Hopefully Mittal's office will instruct these crooks in Bangalore office and see how things can improve, else AIRTEL will remain one of worst governed company in history.
I wish good luck to SUNIL MITTAL once again.
#2 UPDATE Employee
Airtel
AUTHOR: Airtel - (India)
SUBMITTED: Saturday, December 18, 2010
Dear Asha J (793XXXXXXX),
I would like to inform you that your concern listed 15 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com
Regards,
Rakesh Ranga
Airtel Customer Service Team
#1 UPDATE Employee
Airtel
AUTHOR: Airtel - (India)
SUBMITTED: Thursday, December 16, 2010
Dear Customer,
This is to inform you that your concern listed 15 Dec. 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Ranga
Airtel Customer Service Team
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