• Report: #1389315
Complaint Review:

Bianco auto sales

  • Submitted: Sun, July 30, 2017
  • Updated: Sun, July 30, 2017

  • Reported By: Renee — STAMFORD Connecticut USA
Bianco auto sales
2 Smith st Stamford, Connecticut USA

Bianco auto sales No ethics Stamford Connecticut

*Author of original report: Stepped up

*General Comment: Very Confused

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 !!DO NOT GO TO BIANCO AUTO SALES IN STAMFORD!!! Although they are not under a legal obligation to pay for replacing the transmission to the tune of almost $3,000 which became necessary in the car that we bought from them less than a month ago for my daughter I am greatly disappointed in their lack of sense of any ethical obligation. If we had come back to them 6 months after the purchase claiming mechanical issues I can understand them turning us away. This was simply a matter of weeks and its a tremendous expense. There is no reason a car with 61k miles should need a new transmission. Shame on them. They shouldn't need a law to tell then the right thing to do under these circumstances. I will be sure to get the word out to the Stamford community.


This report was posted on Ripoff Report on 07/30/2017 07:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bianco-auto-sales/stamford-connecticut-06902/bianco-auto-sales-no-ethics-stamford-connecticut-1389315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Stepped up

AUTHOR: - ()

 Much to their credit Bianco reconsidered the situation and stepped up and took action to assure that my daughter had purchased a safe and reliable vehicle. Kudos to Frank Bianco!

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#2 General Comment

Very Confused

AUTHOR: Robert - (USA)

So you bought the car "As-Is", yet in your mind that really doesn't mean "As-Is". That means "As-Is....well unless something goes wrong". So I am a bit confused where you get this definition.

I'm am also curious as to the law you would have created that would "protect" you.  You say that had it happened 6 months you would have been okay with it. Really? So what about 5 months? What about 4 months? What about 2 months? How long does this "As-Is" definition of a warranty apply for you?  But you say it is just the amount. Okay so what dollar amouunt should be covered under your new definition? $3000? What about $2000? Would they still be "obligated" to repair it if it was only a $50 repair?

You say there is no reason a car with 61K miles should need a new transmission. Really? I can give you no less than a few dozen reasons. The biggest is that the previous owner didn't maintain the car correctly, which that and many other things are items that could have most likely easily have been found had you gotten it inspected by a trusted mechanic BEFORE you purchased the car. But you didn't do that..did you? You figured that since "As-Is" is only a suggestion that anything that went wrong you would complain about and hope they fix it.

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