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Report: #999131

Complaint Review: Biddeford Blankets - Mundelein Illinois

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  • Reported By: Kathryn — Aurora Illinois United States of America
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  • Biddeford Blankets 300-302 Terrace Drive Mundelein, Illinois United States of America

Biddeford Blankets No Customer Service - No Response Mundelein, Illinois

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I purchased a King Biddeford Blanket on-line through Kohl's on January 12, 2012.  Less than a year later, one of the controls stopped working.  The blanket has a 5-year warranty and I have made numerous calls, leaving a message each time, to receive a Return Authorization Number from the company so that I can return the control and receive a new one in accordance to their instructions on their website and in the owner's manual which I received with the blanket.

The automated "customer service" message instructs callers to leave their name, phone number and reason for call.  I followed their instructions but have not received a call back.  This is NOT Customer Service. 

This report was posted on Ripoff Report on 01/18/2013 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/biddeford-blankets/mundelein-illinois-60060/biddeford-blankets-no-customer-service-no-response-mundelein-illinois-999131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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