• Report: #847853
Complaint Review:

Biddeford Blankets

  • Submitted: Fri, March 02, 2012
  • Updated: Fri, March 02, 2012

  • Reported By: Frank — Albuquerque New Mexico U.S.A.
Biddeford Blankets
300-302 Terrace Drive Mundelein, Illinois United States of America

Biddeford Blankets Customer Service is Non-existant Mundelein, Illinois

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I have had my Biddeford mattress pad for almost 2 years and one of the controllers quit working. I'm over 60 and really need a heated bed. I wrote an email to the customer service and asked about replacing it. The following week I wrote another email. The following week I wrote another email. They never responded. So I called the number listed on their website and got a message that all reps were busy and to leave my name and phone number and they would return my call. Never happened. I have been crawling into a freezing bed for almost a month now. Evidently Biddeford doesn't give a darn about customer service.

This report was posted on Ripoff Report on 03/02/2012 05:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/biddeford-blankets/mundelein-illinois-60060/biddeford-blankets-customer-service-is-non-existant-mundelein-illinois-847853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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