Report: #455627

Complaint Review: BIDZ - BIDZ.COM

  • Submitted: Wed, May 27, 2009
  • Updated: Fri, June 12, 2009
  • Reported By: eagre riger Alaska
  • BIDZ - BIDZ.COM

    Eagle River, Alaska
    U.S.A.

BIDZ - BIDZ.COM Liars, Rip offs Buy 5 items and get free shipping My A** Eagle River Alaska

*Consumer Comment: Looks like this canned response should have been directed to you:

*UPDATE Employee: Bidz.com

Show customers why they should trust your business over your competitors...

Well
i Ordered from Bidz and all was well i bid on my items trying really hard to make the 5 bid items so i can receive free shipping being that i live in AK well i got the 5 items and put in the information that was required but when it came to shipping they charged me full price! which was a lot because of the fact i bought cheap gifts just to be able to buy the earings at a good price soo tiny

It took me a few days to pick out the items that i wanted being sure that i got the 5 i needed. Oh sorry that offer has expired it never had a date on it
hmm that said it was expired. also the coupons they give you in the mail don't even work either

im sure the quality that they say the items are is false as well i never paid for anything that was real Gold or diamonds except for my teeny tiny earings but hey i only paid 15 for them they just seriously find ways out of having to give you deals on shipping

bs is what this is

Jami27
eagre riger, Alaska
U.S.A.
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This report was posted on Ripoff Report on 05/27/2009 12:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bidz-bidzcom/eagle-river-alaska-99577/bidz-bidzcom-liars-rip-offs-buy-5-items-and-get-free-shipping-my-a-eagle-river-alask-455627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Looks like this canned response should have been directed to you:

AUTHOR: Anon1979 - (U.S.A.)

The crack team at Bidz.com posted a response to your complaint on my complaint, so i thought i would forward the message to you, not that it is helpful in any way:

ear Jami,

We would like to begin by apologizing for any inconvenience this may have caused. We have reviewed your account and have found that two of your purchases did receive free shipping. You can find the discount that applied to your orders by looking at your invoice. On the invoice you will find a field that says: Discount, any discounts applied to your orders will disclose the amount discounted. Please be advised that all promotions offered by Bidz.com provide you with detailed terms and conditions that supply you with any restrictions and expiration dates. You can obtain this information by clicking on the advertising banner or by accessing it directly from our Help Section. Our free shipping promotions expire on the same day that they are offered. The terms are as follows: In order to receive free standard shipping 5 items must be won and paid for on the same day (day the promotion is held). Free shipping offer is valid for Bidz and Buyz items and does not apply to any merchant items. We have reviewed your purchases that did not receive free shipping. One of your purchases was made after our free shipping promotion had expired, consequently not qualifying for free shipping. We had no free shipping promotions around the time you processed your last purchase.

If you have received any promotions by mail you need to ensure that you read its terms and conditions so that you can use them accordingly because we offer various promotions for both of our sites, Bidz.com and Buyz.com.

If you have any questions or concerns, please feel free to contact our customer service department via LiveHelp, send us a quick email to customerservice@bidz.com or contact us at 800-444-8124.
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#2 UPDATE Employee

Bidz.com

AUTHOR: Customer Service Team - (U.S.A.)

Dear Jami,

We would like to begin by apologizing for any inconvenience this may have caused. We have reviewed your account and have found that two of your purchases did receive free shipping. You can find the discount that applied to your orders by looking at your invoice. On the invoice you will find a field that says: Discount, any discounts applied to your orders will disclose the amount discounted. Please be advised that all promotions offered by Bidz.com provide you with detailed terms and conditions that supply you with any restrictions and expiration dates. You can obtain this information by clicking on the advertising banner or by accessing it directly from our Help Section. Our free shipping promotions expire on the same day that they are offered. The terms are as follows: In order to receive free standard shipping 5 items must be won and paid for on the same day (day the promotion is held). Free shipping offer is valid for Bidz and Buyz items and does not apply to any merchant items. We have reviewed your purchases that did not receive free shipping. One of your purchases was made after our free shipping promotion had expired, consequently not qualifying for free shipping. We had no free shipping promotions around the time you processed your last purchase.

If you have received any promotions by mail you need to ensure that you read its terms and conditions so that you can use them accordingly because we offer various promotions for both of our sites, Bidz.com and Buyz.com.

If you have any questions or concerns, please feel free to contact our customer service department via LiveHelp, send us a quick email to customerservice@bidz.com or contact us at 800-444-8124.
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