Report: #1111214

Complaint Review:

  • Submitted: Sat, December 28, 2013
  • Updated: Sat, December 28, 2013
  • Reported By: Mazed — NY New York
    2400 Marine Ave.
    2400 Marine Ave., California

AVOID, very bad customer service online jewelry auctions, jewelry auction, free auctions, wholesale jewelry, jewelry stores, diamond 2400 Marine Ave. California

*UPDATE Employee: Dear Member,

Show customers why they should trust your business over your competitors...

Avoid, their customer service is very bad.

Some days ago I purchased a Techno watch from their website, which cost $391.00. When I receive it I see the glass was broken. 

After that I sent an email to their customer service, they reply me and deny replacing it to me. 

I lost my $391.00, and suggest everyone please do not buy any product from their website.

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#1 UPDATE Employee

Dear Member,

AUTHOR: Bidz.com_auction - ()

Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied. We assure you that we treat all customer feedback seriously. Please provide your username and the order number to us so we can research the matter and provide you with resolution. You may provide the requested information to or contact our member care team at 1-888-857-8557 M-F 8am-5pm.

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