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Report: #300563

Complaint Review: Bidz.com - Culver City California

  • Submitted:
  • Updated:
  • Reported By: Marion Ohio
  • Author Confirmed What's this?
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  • Bidz.com 3562 Eastham Dr Culver City, California U.S.A.

Bidz.com damaged goods and I have to pay shipping , customer service dodges answering questions, quality not as pictured on bid screen Culver City California

*UPDATE Employee: Returning Damaged Items

*UPDATE Employee: Returning Damaged Items

*UPDATE Employee: Returning Damaged Items

*UPDATE Employee: Returning Damaged Items

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I recieved my order and tried to report damaged goods per their links...returns, email, contact us. Finally I used the live link and explained my problem. She avoided answering all my questions directly, instead used vague answers.

When I asked why I had to pay for original shipping and return shipping for damaged goods, she wouldn't answer. My watch was missing a stone and my ring has a major visible flaw. Non of which appeared or was stated on the auction site.

I had ordered a ring a few days ago. The quality didn't compare to the pictures or the statement. Two orders and nothing was as it was presented. By the time I pay for shipping again, it will exceed the cost of two of the items...what a farse.

Patty
Marion, Ohio
U.S.A.

This report was posted on Ripoff Report on 01/16/2008 11:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bidzcom/culver-city-california-90232/bidzcom-damaged-goods-and-i-have-to-pay-shipping-customer-service-dodges-answering-ques-300563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 UPDATE Employee

Returning Damaged Items

AUTHOR: Customer Service Team - (U.S.A.)

POSTED: Tuesday, February 26, 2008

Thank you for your inquiry. We would like to take the time and apologize for any inconvenience we may have caused you. It is very unfortunate that you have received a damaged good and that you are not satisfied with the item.If you would like to contact me directly for better assistance you can reach me at carenas@bidz.com or at 800.444.8124 ext. 418. I will be more that glad to further assist you with this matter.

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#3 UPDATE Employee

Returning Damaged Items

AUTHOR: Customer Service Team - (U.S.A.)

POSTED: Tuesday, February 26, 2008

Thank you for your inquiry. We would like to take the time and apologize for any inconvenience we may have caused you. It is very unfortunate that you have received a damaged good and that you are not satisfied with the item.If you would like to contact me directly for better assistance you can reach me at carenas@bidz.com or at 800.444.8124 ext. 418. I will be more that glad to further assist you with this matter.

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#2 UPDATE Employee

Returning Damaged Items

AUTHOR: Customer Service Team - (U.S.A.)

POSTED: Tuesday, February 26, 2008

Thank you for your inquiry. We would like to take the time and apologize for any inconvenience we may have caused you. It is very unfortunate that you have received a damaged good and that you are not satisfied with the item.If you would like to contact me directly for better assistance you can reach me at carenas@bidz.com or at 800.444.8124 ext. 418. I will be more that glad to further assist you with this matter.

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#1 UPDATE Employee

Returning Damaged Items

AUTHOR: Customer Service Team - (U.S.A.)

POSTED: Tuesday, February 26, 2008

Thank you for your inquiry. We would like to take the time and apologize for any inconvenience we may have caused you. It is very unfortunate that you have received a damaged good and that you are not satisfied with the item.If you would like to contact me directly for better assistance you can reach me at carenas@bidz.com or at 800.444.8124 ext. 418. I will be more that glad to further assist you with this matter.

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