Big Fish Games BigFishGames Purchased games turned into trial and Unhelpful Help desk Internet

I was a Big ourchaser of games in the BigFishGames website. Have bought over 30 games and it was fine until the game app stopped working out of nowhere. 

All of a sudden all my games that I purchased seems to have became a trail games and it doesnt even open at all to let me play. it kept showing me an error message and everything. I looked through their articles based on the error numbers and they all basically says to un-install and re-install the app and games. So. I did about 4 different time because the app showed me like 4 different error codes that according to the articles all says basically the samething. To un-install and re-install. Finally after the 4th time I was kind of agravated and annoyed on this situation I finally emailed the Help desk.

Help desk responded telling me to read the articles. I responded that I did 4 different times and that the article is unhelpful and did nothing beside wasting my time. 

End result I got another reply saying that I was rude and to show some respect with this issue still in placed. I bought so many different games that I paid for the full version and all of a sudden it not only became a trial version that doesnt even open anymore. Here I am recieveing a reply from the "Help Desk" telling me to show some respect and not even helping at all. Not only am I posting this review in multiple website informing everyone that will read my report, But, I will never buy anymore future games from this website.