• Report: #1011741
Complaint Review:

Big Planet Books

  • Submitted: Sun, February 10, 2013
  • Updated: Sun, February 10, 2013

  • Reported By: Patricia A Panza — Wells Vermont United States of America
Big Planet Books
230 N Kernwood St Burbank, California United States of America

Big Planet Books unknown I sent for a text book which was SUPPOSEDLYshipped on 1/24/2012 No tracking # No way to track book Burbank, California

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I logged onto Amazon.com and found this book seller among their listings.  This is a used book and the price was better than most.

I ordered, placed my card # paid for the shipping and the message read that I would receive this book within 10-12 business days.

It is now February 10th and I have tried tracking this thing between two post offices and without a tracking # they cannot find out where it might be.

I am now 1/2 way through my college grad class and have been downloading it off the school library  which costs money.   I tried finding a phone number but information tells me that there is no listing for this sham company.

I have ordered all of my former textbooks from sites on Amazon and never had this problem.    I would like my money back but have nowhere to go to get it and IF I should find any further charges on my card from this company I will take further legal action.

This report was posted on Ripoff Report on 02/10/2013 10:32 AM and is a permanent record located here: http://www.ripoffreport.com/reports/big-planet-books/burbank-california-91505/big-planet-books-unknown-i-sent-for-a-text-book-which-was-supposedlyshipped-on-1242012-1011741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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