• Report: #1038093
Complaint Review:

Big Tex Trailers - Benton, AR

  • Submitted: Tue, March 26, 2013
  • Updated: Tue, March 26, 2013

  • Reported By: ZSH — benton Arkansas
Big Tex Trailers - Benton, AR
18812 Interstate 30 - Benton, AR Benton, Arkansas United States of America

Big Tex Trailers - Benton, AR Horrible Customer Service!! Very rude and very lazy!! Benton, Arkansas

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I will never use Big Tex Trailers in Benton again.  We were looking at a trailer they had and we took our trailer down there for them to look at for trade in last week.  They said they would call us back the next day and four days later (after us having to call everyday and nobody knowing anything) my husband calls again and a man answers (the manager).  My husband said "Im have been waiting on a call back to see about our trade in on our trailer". The guy said "That was me you are waiting on and I don't have time to mess with it and I don't even know if I want your trailer or not". How rude can you be?? I've have been a very good customer of their's for years and I am shocked how horribly they treated us.  If you were to lazy to look up the price on our trailer or didn't want to trade anyways, how about a courtesy phone call?! I am not one to post negative things and have never posted a rip off report before, but I was appalled at how rude this "manager" is and how he treated long time, good paying clients. 

This report was posted on Ripoff Report on 03/26/2013 09:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/big-tex-trailers-benton-ar/benton-arkansas-72015/big-tex-trailers-benton-ar-horrible-customer-service-very-rude-and-very-lazy-ben-1038093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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