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Report: #1099571

Complaint Review: Biker's Den - internet Internet

  • Submitted:
  • Updated:
  • Reported By: Very Unhappy with Bikers Den — Sarasota Florida
  • Author Not Confirmed What's this?
  • Why?
  • Biker's Den Internet USA

Biker's Den Bikers Den has HORRIBLE customer service - they won't answer calls/emails to return item (they won't return without a code from them) Internet

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I purchased a pair of Kevlar motorcycle jeans in July. They were two sizes bigger than my normal size and they were still too small and I didn't like the fit so I called them 35 days after I received them to return them and that time I got lucky, someone asnwered the phone and gave me a code to "exchange" them since they wouldn't give me my money back. I ordered another pair another size bigger and they were still too small (but super long).

Since then I've tried to contact them by phone and email to get a new code to return them with no luck. They don't return calls or emails. The customer service rep the first time behaved like the Gestapo. In this store, the customer is ALWAYS WRONG! apparently, and I guess they think they can stay in business without customers based on all the other reports I've seen agaisnt them in this site.

This report was posted on Ripoff Report on 11/15/2013 11:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bikers-den/internet/bikers-den-bikers-den-has-horrible-customer-service-they-wont-answer-callsemails-to-1099571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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