Complaint Review: BioLabs Resveratrol Ultra - BioLabs - Pro Resveratrol - Hollywood Florida
- BioLabs Resveratrol Ultra - BioLabs - Pro Resveratrol 3007 Greene Street Hollywood, Florida U.S.A.
- Phone: 866-667-0877
- Web:
- Category: Misc. Health Specialists
BioLabs Resveratrol Ultra - BioLabs - Pro Resveratrol charge for skin cream not ordered Hollywood Florida
*REBUTTAL Owner of company: This is not in any way related to BIOLabs PRO® brand of products...
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I saw an ad on the Internet for Resveratrol Ultra offering a free 15-day trial. All I had to pay for was $3.95 s/h charges. I ordered the free trial and about a week later I received a phone call from BioLabs asking if I ordered the Resveratrol and if so, do I wish to proceed. Knowing that often times companies like this automatically put you on an auto-order monthly payment system, I asked the person if my ordering the free trial meant that I would be placed on an auto-pay/subscription.
I was told NO so I ordered the trial. About a week later I noticed a $49.95 charge to my debit card from BioLabs. When I called the # I was told that I ordered an anti-wrinkle cream. When I informed them that I certainly DID NOT order any cream and that I want a refund, they responded by telling me that it would be no problem, I should see a refund in 1 week. I asked if I should return the product when it arrives. I was told no.
Fast forward 3 weeks and I received the product but not the refund. I called BioLabs again. They now inform me that I must return the product before getting a refund. I said fine, please kindly send me a pre-paid postage and I will return the product that I never ordered. They refused and said I would not get a refund if I do not return the skin cream.
Now I am out s/h plus tracking charges not to mention the time I wasted talking to robot-sounding people and then waiting in line at the post office to send back the skin cream. This company is a SCAM!! The Resveratrol doesn't do diddly and the company simply sends you products you didn't order and charges your initial card used for s/h on a supposed "free-trial". DO NOT BUY ANYTHING FROM BIOLABS FREE TRIAL OR NO FREE TRIAL. SCAM ARTISTS!!!!!!
B.****
San Francisco, California
U.S.A.
This report was posted on Ripoff Report on 07/15/2009 09:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/biolabs-resveratrol-ultra-biolabs-pro-resveratrol/hollywood-florida-33020/biolabs-resveratrol-ultra-biolabs-pro-resveratrol-charge-for-skin-cream-not-ordered-ho-469923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
This is not in any way related to BIOLabs PRO® brand of products...
AUTHOR: Matthew - (United States)
SUBMITTED: Monday, April 30, 2018
In no way, whatsoever, is this complaint and report related in any way to the BIOLabs PRO® brand, BIOLabs PRO® products, or BIOLabs PRO® PROformance Creams™.
This complaint is related to a brand called Biolabs, not BIOLabs PRO®. The product in quesiton is a "Pro Resveratrol," a product that we have never produced.
Furthermore, this complaint was issued in 2009, and BIOLabs PRO® was founded and started selling products in 2016.
BIOLabs PRO® is a trademark and subsidiary of Shyne Brands, LLC. Shyne Brands, LLC, was founded in 2016 with the mission of launching great brands with great products into the marketplace. The mission of BIOLabs PRO® is to fight sickness, disease, and premature aging. The Federal EIN of Shyne Brands, LLC, is 81-1485**. We are a California company with a Seller's Permit issued on 2/16/2016.
For any questions or comments, please contact us at info@biolabspro.com.
For media outreach, please speak to the Founder, directly, Matt Skamser.
Thank you!
Matt Skamser
Owner/Founder - BIOLabs PRO®
ceo@biolabspro.com
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