Complaint Review: Birch
Birch Tom was the "customer service" manager I sopke with. Screwed over phone sale "contract" I never agreed to Kansas City, Missouri
*UPDATE Employee: Contacting You
Then i get a call today from Birch saying we were being charged a $500 fee for "breaching contract"! When I spoke to Tom in Customer Service he was not willing to waive my fee on the presumption that I had made a "verbal contract" as per their sales call.
This is bad business.
I do not feel that we are obligated to pay this exorbitant charge, especially for a d**n sales call.!!!
This report was posted on Ripoff Report on 10/03/2012 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/birch/kansas-city-missouri-64108/birch-tom-was-the-customer-service-manager-i-sopke-with-screwed-over-phone-sale-contra-950389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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