Blinds Galore Blindsgalore.com Custom Blackout Shades Too Small San Diego California

The company guarntees 100% satisfaction.  They sent "blackout" shades that are too narrow and too short. We notified them immediately.  We measured according to their directions'.  When we reported that the shades were all too small, they kept saying we needed to check our measurements.  We remeasured the windows again, providing the same measurements as we sent originally for the order.  They then requested that we measure the shades, and we provided them with those measurements. Then they requested pictures of the shades.  We held one up to the window as a representative example and sent them the pictures.

After 4 phone calls and 13 emails, they are unwilling to make things right and we are now disputing the $2700 through our credit card company. Be ware of Blindsgalore and thier phony guarntee.  They can't get it right.

My experience is much like the customer who filed a complaint 10/11/2011 on this site.  I am sorry that I did not see that BEFORE the order.