Blizzard Entertainment/ World Of Warcraft World of Warcraft, Vivendi Games, Battle.net, Suspicious authenticator activity, poor customer service, possible fraudulent business practices Irvine, California

I have had one of these authenticators added to my account without my authorization and it is causing me to be unable to access my account for which I have paid my monthly bill.  Blizzard's common response to each of these people as well as everyone who has an account hacking problem is that they got a virus or keylogger somehow and that they share their account with someone who has sold them out.  I say, given the number of problems that I have seen since the authenticator launched that their accusations of viruses or keyloggers are preposterous.  I suggest that there is something possibly more sinister at play here and I will continue to say so until I get reparation, restoration and compensation.

Resolution Sought: I would like my account to be unlocked and restored and I would like them to stop hanging up on customers when we call in and have to wait for an hour to get service.  I would also like one month free service to replace the wasted month where I could not cancel my credit card from the account or a full refund for one month and two authenticators at no cost or value for my trouble and loss of time.