Report: #555107

Complaint Review: Blockbuster Online -

  • Submitted: Fri, January 15, 2010
  • Updated: Fri, January 15, 2010
  • Reported By: snappa69 — Fairborn Ohio United States of America
  • Blockbuster Online -
    PO Box 7040
    Indianpolis, Indiana
    United States of America

Blockbuster Online - making it difficult to cancel online account. Indianpolis, Indiana

Show customers why they should trust your business over your competitors...

First the DVD's were not sent to the correct address when I was was a former customer and never had this problem before. Then they only sent me one or two DVD's at a time when I was paying for the three at a time option. Also they sent me the same movie twice and last but not least they made it super difficult to find out how to cancel my account. I got charged another month and when I called to complain they only offed me another month for free instead of my money back.
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