BLOCKBUSTER VIDEO past employees,current ones movie renters.4 reasons your movie didn't get checked in.1)honest mistake2)employee doesn't like you3)doesn't like you& likes the movie RENTAL more than you.4)wants the movie to AUTOSALE to your acct. appleton, Wisconsin

Yeah, Nuggets doesn't get your story, Author.  I'm curious what these other claims are that were made up by the person who got fired.  The management must've had a pretty solid reason to believe something that came from a person caught hiding customers' rentals throughout the store.  Something doesn't add up.

As for the credit cards being stored, pretty much all video stores require some sort of insurance in case a customer skips town with a handful of DVDs they rented.  BBV is just making sure this doesn't happen.  As long as the address in the system is updated with the store you rent from, BBV will send notices via mail multiple times before trying to charge your card.  If you do not respond, you get charged;  that's why customers apply for a card and have their telephone # checked out.

My DL worked out of the same store that a shift lead and csr were seeing each other. He did nothing...O...wait, he let them work together for more 3 months then promoted her into another store as a reward for sleeping with her SL. Everyone in the district knows how she got promoted and the DL looked the other way. I had a friend fired from another store for it at the samr time they were in my DLs store doing it. I know what you mean. And the credit card dishonesty, they had us doing it at all stores.

I think you're just a sour employee who got the crap end of a stick. You're using your old store as an example for the entire company when in fact, that's not how all stores and all employees act!

I've had plenty of people get overdrafted. Of course, it happens and it even happened to me. That's when you call the bank and try to get it reversed. That's what I did and that's what other customers (thanks to my advice,) did. And what happened? All money got returned to them and to me.

Oh, I know my job. Do you know yours? Ever call Word? Ever try to get transferred? Did you pay attention to the thief and how they acted with other managers? When it comes to something like that that can ruin a persons reputation for future jobs, you better well be able to cover your butt before you make any accusation. What that means is know your friends, your enemies and who to trust. You got yourself screwed trying to do good.

Yeah, the company wants to know, but that's almost nothing to them. Yes, it's better to tell the truth but not always to rat someone out. I'm not condoning thievery at all, but sometimes, when you have a human being to deal with, you come up to friendship, ethics, a job, money, and a future. So of course, everyone will be ruthless...especially in this economy.

Let me tell you why the CSR (you) was let go over the manager. Managers are hard to replace. Simple. And I'm sure that if you were ever to sit in front of loss prevention...they'd ask if you have ever taken a drink without paying. You'd probably say yes and I think everyone else in the company can too...but you know what? That's stealing. And oh...you're guilty too if you said yes and there's a valid reason you got canned.


Honestly, you'd be better off not wasting your time on rip off report trying to make the entire company seem like they're full of thieves and spend it trying to find a new job.

You said "go through training 50% of theft is internal". Is that all? Whats the percentage for customers that lay down a credit or debit card,that can't prove they returned a movie? Better to be charged $50 now than a collections letter later as you said. What about debit cards? When a customer gets a overdraft fee at their bank? And it's an employees fault! Who pays? I'll tell you NOT Blockbuster! By the way the theft of a rental doesn't require a debit or credit card. Tell me this why wouldn't the company want to know how this theft is being done? Again I'll tell you. Think of the percentage of the money they would owe nation wide.Also rewriting programs so it doesn't happen again.So I suggest you learn your job! I mean other ways that CREDIT DETAIL BY EMPLOYEE doesn't jump out at you.

Seriously?

You made a report about that? You got burned for someone and the whole company has people who steal? In my three years with the company, I've had one person stealing...and it was money.

When you go through training, you will see that 50% of theft is internal. And I'm sure it's about the same with every other company like BBV.

Credit cards are given to secure accounts. Better a 50$ charge now that can be dealt with than a collections letter three months later. Also, if phone numbers are updated, then they get a phone call before they're even charged.


I suggest you get over it and move on. What a waste of time posting on here...GAL.