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Ripoff Report | Blockbuster Vide Review - Des Plaines, Illinois
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Report: #29427

Complaint Review: Blockbuster Video - Des Plaines Illinois

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  • Reported By: Marion IN
  • Author Confirmed What's this?
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  • Blockbuster Video Algonquin Road Des Plaines, Illinois U.S.A.

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Blockbuster is in it for the profits. When an organzation redefines terms like "day" to fit their own marketing scheme it should be a warning. The answer is vote with my feet. At one point I was angered anought to purchase the right to boycut Blockbuster.com, now I make certain no matter how attractive the "new marketing ploy" I don't rent there. I am also dedicated that my last 12:50 pm "late" charge of eight dollars plus reaps them negative revenue many times over.

David
Des Plaines, Illinois

This report was posted on Ripoff Report on 09/09/2002 03:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/blockbuster-video/des-plaines-illinois-60018/blockbuster-video-ripoff-the-business-that-doesnt-give-a-dam-des-plaines-illinois-29427. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
8Consumer
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#8 Consumer Suggestion

Get a clue people

AUTHOR: Bob - (U.S.A.)

POSTED: Wednesday, May 17, 2006

Blockbuster got tired of people crying about when "A Day" was so they rewrote there policeys to make it where you cheap lazy people don't have to pay a late fee any more. the new policys are you get 2 days for a new release and if you don't return it in 1 week after the due dat you are charged the coast of the video the same for older movies only you get a whole week and then the timer startsfor a week and if you return it after you have been charged you have to pay a restalking fee.

Now when i go to Blockbuster it is harder to get a good movie to rent cuz you lazy cheap A$$HOLES have made blockbuster change everthing.

thanks alot

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#7 Consumer Comment

GREED

AUTHOR: Ed - (U.S.A.)

POSTED: Tuesday, April 04, 2006

There's a difference between making profits and being greedy. I've been to video stores where I've been a day late and not charged a late fee. Apparently they value a good, regular customer, instead of a number. I used to be a regular at Blockbuster, but quit 2 years ago. I suggest you find a smaller chain or local Mom & Pop place.

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#6 Consumer Comment

This is a joke, right?!

AUTHOR: Robert - (U.S.A.)

POSTED: Friday, February 24, 2006

"Blockbuster is in it for the profits."

No s**t. Who'd have thought a business in a capitalist society was in it for the profits? How is that a bad thing, unless you are a Communist? Oh wait...they even figured out they had to make a profit to stay in power. The only Commies left in power are Castro and that troll in North Korea. Their people live such rich diverse lives.

"The issue isn't and never has been the small difference between 12 and 1. It is the redefination of day."

All video rental stores do this, and have since they first opened. For you, it IS about the small difference between 12 and 1. It's the difference between PAYing a late fee, or not.

I'll bet you are a real hoot when you check out of a Hotel. They all have posted check-out times around 10-11 in the morning. Most have a check-in time posted as well...usually around 2-4 in the afternoon. This means you pay for a "day", and get about 20 hours, unless you stay longer than overnight. Apparently, they do not know about a "day" as you have come to understand it either.

I'll educate you. A "day" for business puposes is whatever that business wants it to be. This is why businesses use the term "business day". Banks use their own "day". All businesses do. Hell, most use a different "year", called a fiscal year. I guess none of us know what we are doing. Maybe you should hold a seminar and tell us what we are doing wrong.

As for the other video guys not charging late fees, get a clue. They all do. They just don't call them that. They call them restacking fees if you don't return the video within a certain amount of time.

Of course, time is relative...right?

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#5 Author of original report

Pot calls kettle black

AUTHOR: David - (U.S.A.)

POSTED: Friday, February 24, 2006

The issue isn't and never has been the small difference between 12 and 1. It is the redefination of day. Twentyfour hour period, the point is moot. Encough people got tired of Blockbusters policy and went to other providers. There is no late period, amazing. Looks like Blockbuster got a watch and found the pendulum swings.

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#4 Author of original report

Pot calls kettle black

AUTHOR: David - (U.S.A.)

POSTED: Friday, February 24, 2006

The issue isn't and never has been the small difference between 12 and 1. It is the redefination of day. Twentyfour hour period, the point is moot. Encough people got tired of Blockbusters policy and went to other providers. There is no late period, amazing. Looks like Blockbuster got a watch and found the pendulum swings.

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#3 Author of original report

Pot calls kettle black

AUTHOR: David - (U.S.A.)

POSTED: Friday, February 24, 2006

The issue isn't and never has been the small difference between 12 and 1. It is the redefination of day. Twentyfour hour period, the point is moot. Encough people got tired of Blockbusters policy and went to other providers. There is no late period, amazing. Looks like Blockbuster got a watch and found the pendulum swings.

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#2 Author of original report

Pot calls kettle black

AUTHOR: David - (U.S.A.)

POSTED: Friday, February 24, 2006

The issue isn't and never has been the small difference between 12 and 1. It is the redefination of day. Twentyfour hour period, the point is moot. Encough people got tired of Blockbusters policy and went to other providers. There is no late period, amazing. Looks like Blockbuster got a watch and found the pendulum swings.

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#1 Consumer Comment

Buy a watch

AUTHOR: chris - ()

POSTED: Monday, September 09, 2002

12 noon means 12 noon. By you getting there at almost 1PM means your are late. They are losing revenue because they can't rent the movie while you have it. So pay your fee and stop crying.

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