ED Magedson – Founder
Blu CigsWWW.BLUCIGS.COM CHARLOTTE, North Carolina United States of America
I saw an ad for blu cigs and thought this might be a nice alternative to smoking so i ordered then and received an e mail stating due to popular demand my order would arrive in two week..i was fine with this...two weeks came and my order still said pending..i call their customer service and the person tells me due to the demand that my order would be sent out within 4 weeks...i accepoted this even though i was quite unhappy with the outcome....4 weeks comes and my status is still "pending" i call them back and i get the same responce i got the first time but only now it was due to popular demand yout item will arrive within "6" weeks well at this point i had had it i told them what i though of their unprofessional ethics and they did not respond after that......well finally a couple of days ago my status had finally switched to shipped i was happy about this becaue it meant no more having to deal with this shabby company.....but today i check the tracking number and it says that my item was shipped to my state of tampa fl but WAS UNDELIVERABLE and was being returned to sender....after doing some searching the reason this happens is becasue of an invalid or unreadable address...i looked at the websites my account feature and my address was right which means these people obviously messed up this is by far in my 15 years of using the internet to shop the worst expierence i have ever dealt with if you want to buy electronic ciggerates i assure you dont get them thru blu you will have nothign but headaches...
This report was posted on Ripoff Report on 08/13/2009 07:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/blu-cigs/charlotte-north-carolina-28228/blu-cigs-blucigscom-blu-cigs-liars-unprofessional-bad-company-buyer-beware-tampa-florid-479604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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