Report: #625166

Complaint Review: Blue Groundways

  • Submitted: Tue, July 20, 2010
  • Updated: Tue, July 20, 2010
  • Reported By: Jen — Hollywood California United States of America
  • Blue Groundways

    United States of America

Blue Groundways Canceled My Trip , Internet

Show customers why they should trust your business over your competitors...

DO NOT book with this company. After I booked I called to make sure they had my reservation. No one answered so I left a message. I didn't hear back so a few days later I called again and got through. Then several weeks later I received a phone call from Blue Groundways. The woman said she was checking their voicemail and was returning my call from weeks ago. Then they cancelled my 3 night Las Vegas trip 2 days before we were scheduled to leave. Then they called me hours later to offer a more expensive deal at a lesser hotel for only 2 nights.  I declined but the traveleres who did accept the offers encountered many problems with the bus company.  Drive or fly. Don't waste your time with these people.



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