Complaint Review: Blue Hippo Funding
- Blue Hippo Funding
7000 Security Blvd
- Phone: 800-778-4018
- Category: Advertising / Deceptive
Blue Hippo Funding Did Not Fully Disclose All Terms Baltimore Maryland
So I called the company and asked what the terms were, they explained about this wonderful Gateway computer and all the extras I was to receive. All I needed to do was pay $99.00, by giving them my checking account info. After they received the payment they would mail me a contract.
So on the 19th of May they removed $99.00 from my account. On the 21st of May I got the contract. When I sat down to read it, it asked for alot more information and stated I would get a computer after I had made three months of payments to them and their auditors approved me. If they did not approve me than I would not get a refund and they would hold that money as a credit until I had paid 66% of their $2000.00 cost on the computer.
The papers also stated that by signing them I would not agree to be in any class action lawsuit against them and that I would agree to pay their monthly payment at 14.99 percent interest.
So I called the company, told them I wanted to cancel this and not have any funds removed from my account in the future. That I also wanted a refund of my $99.00. They said no refunds and that they would cancel it but, it would take until the 2nd of June to get them out of my system.
Of course, I argued I would get my money back one way or the other. Originally they agreed not to take payments on a weekly basis from my account until June 9th, 2005.
I did not sign the contract!
I immediately called the bank and put a stop pay on my account. I explained to them what happened and asked them if there was any way I could get my money back ($99.00). They told me it would take 10 days to investigate, by they thought they could.
I than called the local BBB and filed acomplaint against them, which was forwarded to Maryland. I also filed a complaint with the local district attorneys office. Upon which, I found that in Kansas a verbal contract is not valid, when a paper contract is to follow and most especially if they don't give you a period of time to cancel the contract in (i.e. 72 hours).
On May 26th, I called to balance my check book and found that Blue hippo had tried to pull a payment of $40.98 from my bank account, however my stop pay prevented them from getting any funds. I again called the Blue Hippo and told them to stop taking payments that I had not even authorized them to take out of my account. She said I had to fax a request. I told her I had a the original contract they sent me and it stated no payments to be taken til June 9th.
The lovely lady told me I was welcome to do what I wanted to get them to stop but until the 2nd of June they could draw the money out and guess what? It's non-refundable!
The following week on June 2nd, they tried to take $40.98 from my account. Thank god, for the stop payment.
Mt bank did refund my original $99.00. They have sinced stopped trying to take money from my account. It was a very time consuming and hard lesson to learn but, NEVER give your bank account information to anyone. I agree with the gentleman who said pay cash, if you can't get it save for it.
I pride myself on being slightly intelligent and I am grateful for this venue to let people know about my story, of being stupid. I hope this will prevent someone else from getting burned by this company. They are being investigated by BBB and I contacted Gateway computers to let them know how Blue Hippo and there association with them is going to hurt their good reputation.
I got my money back, it was a job, learning experience and a nightmare I never want to relive. Blue Hippo Funding is a thief! If they told you when you were talking to them on the phone no refunds, any reasonably intelligent person would have hung up. I would have.
This report was posted on Ripoff Report on 06/17/2005 11:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/blue-hippo-funding/baltimore-maryland-21244/blue-hippo-funding-did-not-fully-disclose-all-terms-baltimore-maryland-146635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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