• Report: #435900
Complaint Review:

Blue Mountain Cards - American Greetings Interactive

  • Submitted: Fri, March 20, 2009
  • Updated: Fri, March 20, 2009

  • Reported By:Media Pennsylvania
Blue Mountain Cards - American Greetings Interactive
Cleveland, Ohio U.S.A.

Blue Mountain Cards - American Greetings Interactive No way to contact representative with problems or questions about cancellation Cleveland Ohio

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This is a frustrating website. I signed up for a trial and found the cards and selection less than satisfactory. I cancelled my membership but apparently there was a second part that didn't get cancelled. When I tried repeatedly to contact a customer service there was no way to speak to anyone. Finally I researched the parent company American Greetings and got their customer service number. I asked them to check the phone service of Blue Mountain which she said she would. I would urge folks not to sign up for the service unless they are very clear about the agreement and know how to cancel. Otherwise the taped message says you will be charged without recourse.

Media, Pennsylvania

This report was posted on Ripoff Report on 03/20/2009 08:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/blue-mountain-cards-american-greetings-interactive/cleveland-ohio/blue-mountain-cards-american-greetings-interactive-no-way-to-contact-representative-with-435900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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