Report: #552461

Complaint Review: Blue Mountain Cards

  • Submitted: Mon, January 11, 2010
  • Updated: Mon, January 11, 2010
  • Reported By: Sandra — Palmyra Indiana United States of America
  • Blue Mountain Cards

    Internet
    United States of America

Blue Mountain Cards They billed me last year and are threatening to do so again this year. In the past 2 years I have only used their service 2 times. I contacted them last year by phone. Cannot find a way to contact now, Internet

Show customers why they should trust your business over your competitors...

I contacted Blue Mountain.com last year when I found their charges on my credit card statement and said I no longer wanted to use their service as it is an expense I cannot afford.  They refused to reimburse my money and offered to give me some free time added on.  I said I did not use the service anymore and did not want it.  I was told to try it anyway & they would contact me before charging me again.  Now they send me an email stating they are going to deduct charges from my credit card again and make it impossible for me to contact them to tell them to stop now.  On their website is a contact space "Help Customer Service", when I try to use it, it wants my email address & password.  when I put that in a message appears & states that my computer won't accept cookies from them.  When I fixed that problem & tried again, I got the same message.  I rechecked my "Internet Explorer" settings 3 more times to be sure it was correct and then just to seal the deal I restarted my computer.  Still the same message pops up.

I am going to try to get my credit card company to refuse to pay them although I am not sure they will do that. My husband & I are retired & have a very limited income & simply cannot afford this constant theft from Blue Mountain Cards. 

 

 

 

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 01/11/2010 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/blue-mountain-cards/internet/blue-mountain-cards-they-billed-me-last-year-and-are-threatening-to-do-so-again-this-year-552461. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.