Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1403325

Complaint Review: Blue Star - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Annie — BARRINGTON Rhode Island USA
  • Author Confirmed What's this?
  • Why?
  • Blue Star Nationwide USA

Blue Star Cruies They sold us an 8 day trip iincluding a 2 day stay in the Bahamas. When I called to make the reservations they added another $600 in fees and taxes when they had told my husband he had pain in full for $999.00. West Palm Beach Florida

*Author of original report: Still no response

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We received a phone call about this wonderful vacation opportunity.  We would have to spend 90 minutes touring time shares, but then we would stay two nights in Ft. Lauderdale, all meals included and then drive to Palm Beach and board the Grand Celebration Cruise ship for a two night stay on Grand Bahama Island, again all inclusive.

After our two nights on Grand Bahama Island we sail back to the Port of Palm Beach and drive to Orlando, approximately 4 hours, for another two night say near Universal Studios, they advertised it wwould be in Universal Studios.  It sounded great to us and wqe paid in full $999.00.  We were told that we didn't have to actually use the trip for 18 months, plus two additional pre-paid trips to Mexico and Las Vegas, which we could take or gift to someone else at a later date.

When I called to make the actual reservations, I was told of additional fees and taxes and I paid another $396.00.  Following that phone call I made another to actually pick the dates that we wanted and again another list of "extras" was read to us incuding fees for beverages. Grand Celebration charges up to $12 per person per day, Florida Hotel surgcharges of $10 per hotel, Bahamas surcharge $10 per day, car taxes $75, car in Palm Beach $18 per day, check in at sea $100 cash, ship charges an additional $12.95 per person per day.  In other words an extra $575.00 at the time we reach Florida. 

Also, I am on oxygen 24/7 and would have to arrange for my oxygen concentrator and wheelchair if necessary. 

They will gladly reschedule your trip for a different set of dates with a $50 rebooking fee  but they do not give refunds.  Now that the Bahamas have been ravaged by 2 Hurricanes, Irma and Harvey, we called to check on the accommodations and were told that all were fine, but that no reservations were being taken until January 2, 2018.  That tells me that all is not fine in the Bahamas. 

I am interested in getting a refund or at least being part of a class-action suit against Blue Star Cruises.  They are a total scam.

Annie

Barrington, Rhode Island

This report was posted on Ripoff Report on 09/30/2017 11:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/blue-star/nationwide/blue-star-cruies-they-sold-us-an-8-day-trip-iincluding-a-2-day-stay-in-the-bahamas-when-1403325. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Still no response

AUTHOR: - ()

POSTED: Thursday, October 19, 2017

It has been six weeks since I filed a ripoff report and nothing has been done to refund our money from Blue Star Cruises.  I am going to look at the D&B rating for this company and then consider a class-action suit.  They are rediculous and getting away with their scam practices.  

 

Annie

Barrington, RI

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now