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Report: #1273345

Complaint Review: Bluebird / American Express - Internet

  • Submitted:
  • Updated:
  • Reported By: Md5 — Denver Colorado USA
  • Author Confirmed What's this?
  • Why?
  • Bluebird / American Express Internet USA

Bluebird / American Express Stole money from my account Internet

*Author of original report: No Jim

*Consumer Comment: Right!

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 I used the bill pay service from Bluebird by American Express. Seemed simple enough. Unfortunately the payee never received the funds. When I contacted Bluebird by American Express they acknowledged that the process failed on their end and stated they would refund the money on to my account within 48 hours. Well after several days and many phone calls the funds are still not on my account. The response from them is that the disrupted department is still investigating and their date for review is now another week away. Don't ever use this service. I'm now having to take legal action just to get my funds back.

This report was posted on Ripoff Report on 12/10/2015 12:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bluebird-american-express/internet/bluebird-american-express-stole-money-from-my-account-internet-1273345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

No Jim

AUTHOR: - ()

POSTED: Thursday, December 10, 2015

 I was traveling and decided to use that instead of travelers checks. Had to pay a bill that I didn't plan on from a distance and the only option was a paper check type transaction. They offer it but never actually sent the payment. There you go. Don't be so quick to judge everybody. It makes you come across as an a hole.

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#1 Consumer Comment

Right!

AUTHOR: Jim - (USA)

POSTED: Thursday, December 10, 2015

 Why are you using this crappy process to pay bills in the first place??? How about a checking account? What's that? Too many overdraft fees that you cannot get a checking account?

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