• Report: #1388760
Complaint Review:

Bluebird by American Express

  • Submitted: Fri, July 28, 2017
  • Updated: Fri, July 28, 2017

  • Reported By: Melinda — Rochester New York USA
Bluebird by American Express
Nationwide USA

Bluebird by American Express By Walmart in alternative to banking As I am waiting on a check that I mistakenly wrote to myself to be cancelled and returned back to my account I was constantly giving wrong information as to when it would return as of a week later I still don't have the returned check in my account when all they had to do was cancel it Nationwide

*Consumer Comment: Ironic

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 I'm tired of all the incompetents I received when I call Bluebird by American Express everyone gives you different answers no one really knows how to do their job they keep you on hold for 30 sometimes 45 minutes I am still waiting on a check to be returned to my account and I have been told so many different things by different reps I am looking for another bank at the moment I truly do not want to deal with this anymore I rather pay at a bank then deal with them


This report was posted on Ripoff Report on 07/28/2017 06:05 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bluebird-by-american-express/nationwide/bluebird-by-american-express-by-walmart-in-alternative-to-banking-as-i-am-waiting-on-a-ch-1388760. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Ironic

AUTHOR: Robert - (USA)

It is ironic that you are talking about their incompetence, when in fact it is yours that started this situation.

For the money to have been withdrawn from your account you not only would have had to "accidentally" write it to yourself you would have "accidentally" had to deposit it some way. But if you wrote a check to yourself and deposited it then you would have gotten the money as well and there would be no need to "cancel" it.

So what are you NOT telling us about this?

By the way even real banks will charge a fee to put a Stop Payment on a check, which is what you are asking.   Depending on the bank this could be anywhere from $25-$50 on average.

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