ED Magedson – Founder
Bluefly Blue Fly Hidden Return Deadlines Internet
Received shoes as a gift through Bluefly that were the wrong size. Called Bluefly and its customer service rep agreed to exchange them and said that she would send instructions on how to print a return label. However she did not say that the label had to be printed within 30 days or else Bluefly would not accept the return. Tried to print the label more than 30 days later but the website would not allow it and when we called customer service about the problem they refused to allow the exchange. The rep was also dismissive and raised his voice.
This report was posted on Ripoff Report on 04/17/2014 05:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bluefly/internet/bluefly-blue-fly-hidden-return-deadlines-internet-1139759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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