Report: #1111704

Complaint Review: BlueGreen Resorts

  • Submitted: Mon, December 30, 2013
  • Updated: Mon, December 30, 2013
  • Reported By: 2JAGS4ME7273 — Mount Laurel New Jersey
  • BlueGreen Resorts
    911 Burgundy St,
    New Orleans, LA , Louisiana

BlueGreen Resorts Misrepresenation of Hotel Property and Amenities New Orleans, Louisiana

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We purchased a Travel Package from Resorts @ BlueGreen that turned out to be the trip from Hell.  The Hotel was described as being a Boutique Hotel  in the French Quarters of New Orleans, LA near Bourbon St.  They should have said Bourbon on the Street.   It turned out to be the Hotel where you could not sleep because of the poorly secured doors, traffic noises, and a room where we found a soiled towel under the sheets, a shower that was not cleaned and room not vaccumed, pictured that had fallen off the wall and placed on a Chair. 

The explanation from the front desk  was we are under repair.  They should have said ready for demolition.  The Hotel they confrmed was the Hotel St. Pierre. 

We have traveled the World and this was like something from a Third World Country where you can understand the lack of resources.  This was down right disgusting and a Rip off of the highest Magnitude.



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