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Report: #363334

Complaint Review: BMD Travel Services - AirlineConsolidator.com - Chattanooga Tennessee

  • Submitted:
  • Updated:
  • Reported By: Boston Massachusetts
  • Author Confirmed What's this?
  • Why?
  • BMD Travel Services - AirlineConsolidator.com 7401 East Brainerd Road, Suite 100 Chattanooga, Tennessee U.S.A.

BMD Travel Services - AirlineConsolidator.com Charged an absurdly expensive travel agent fee for a standard-price ticket that was misrepresented as being discounted. Chattanooga Tennessee

*Author of original report: Company refunds excessive fee

*Author of original report: Company refunds excessive fee

*Author of original report: Company refunds excessive fee

*Author of original report: Company refunds excessive fee

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I recently searched online for airline tickets for an international trip at AirlineConsolidator.com, whose official business name is BMD Travel Services, Inc. The airfare they posted was listed as a discounted fair, so I purchased two tickets, assuming these were consolidator discounted tickets. No mention was made of a service fee. A couple of days later I found out that the tickets I had purchased would have cost $250 less had I purchased them directly from American Airlines. My credit card was charged the correct amount directly by American Airlines, but there was a separate additional charge of $250 from BMD.

A typical travel agency fee for this transaction would be about $25. When I questioned the exorbitant fee for selling me a standard-fare ticket, manager Richard Francis rudely responded that I had agreed to pay their price, which includes whatever service fee they wish to charge, so too bad.

Ijb
Boston, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 08/15/2008 02:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bmd-travel-services-airlineconsolidatorcom/chattanooga-tennessee-37421/bmd-travel-services-airlineconsolidatorcom-charged-an-absurdly-expensive-travel-agent-363334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Author of original report

Company refunds excessive fee

AUTHOR: Ijb - (U.S.A.)

POSTED: Thursday, December 11, 2008

Following negotiations mediated by the local Better Business Bureau, the company refunded the excess amount of their service fee. I hereby withdraw my complaint.

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#3 Author of original report

Company refunds excessive fee

AUTHOR: Ijb - (U.S.A.)

POSTED: Thursday, December 11, 2008

Following negotiations mediated by the local Better Business Bureau, the company refunded the excess amount of their service fee. I hereby withdraw my complaint.

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#2 Author of original report

Company refunds excessive fee

AUTHOR: Ijb - (U.S.A.)

POSTED: Thursday, December 11, 2008

Following negotiations mediated by the local Better Business Bureau, the company refunded the excess amount of their service fee. I hereby withdraw my complaint.

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#1 Author of original report

Company refunds excessive fee

AUTHOR: Ijb - (U.S.A.)

POSTED: Thursday, December 11, 2008

Following negotiations mediated by the local Better Business Bureau, the company refunded the excess amount of their service fee. I hereby withdraw my complaint.

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