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Report: #1124878

Complaint Review: Boat N RV Superstore - Rockwood Tennessee

  • Submitted:
  • Updated:
  • Reported By: Marie — Sevierville Tennessee
  • Author Not Confirmed What's this?
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  • Boat N RV Superstore Rockwood, Tennessee USA

Boat N RV Superstore took deposit on 2/4/14 for a camper, deal fell through couldn't get anyone to return a call or refund out money. Rockwood Tennessee

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On Feb. 3, 14, we were looking on line for a slide in camper.  Received a call from Kimberly w/ Boatnrv, they had one, but it had to come from NY.  They requested a $500 deposit to which I sent from my bank.

  On Thurs. 2/6, was notified they couldn't find financing for us.  On Fri. 2/7, we cancelled the deal.  On Mon. 2/10 I spoke w/ Candy, finance manager, and asked to my refund.  She said "I'll have to send it for approval upstairs".  I'll call you back.  Didn't get a call that day.  On Tues., 2/11 I called her again, and she said "I have to talk to PA". 

I never heard back from her.  I called 1-2 times each day, asking for different people, Candy, Kimberly, sales manager, never received a return call.

On Tues., 2/19, my husband called asking for the same people and was able to speak to anyone.  My husband got very upset w/ them and threatened to go there personally.

I went to my bank to file a dispute and low and behold that afternoon they wanted to return my money, but the bank had taken my card  for  the dispute.  They couldn't the money w/o my card.

On Wed., 2/19, Steve, the sales manager finally called and got nasty w/ me when I told him I went to my bankd and the BBB.

This report was posted on Ripoff Report on 02/19/2014 02:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/boat-n-rv-superstore/rockwood-tennessee/boat-n-rv-superstore-took-deposit-on-2414-for-a-camper-deal-fell-through-couldnt-get-1124878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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